Returns & Exchanges
At Mandy Spring Farm Nursery, we stand behind the quality of our plants and home goods, offering a 30-day satisfaction guarantee to ensure your garden thrives. If you are not completely satisfied with your purchase, we are here to help with a straightforward return or replacement process.
Verify Eligibility
Ensure your items are in their original condition; live plants must show evidence of proper care, while home goods must be in original packaging with tags attached.
Contact Support
Email our nursery team within 30 days of receipt with your order number and clear photos of the items you wish to return or exchange.
Prepare for Return
Once approved, securely pack your items for shipment or prepare them for local drop-off at our farm location during regular business hours.
Receive Refund or Credit
After we inspect the returned items, we will process a refund to your original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing